Reading
Harnessing the Power of Feedback Loops | WIRED
Measurement without a closed loop is decoration. I keep this clip for weeks when a dashboard has forty metrics and no owner who will change the product.
Why I saved this
A feedback loop is a person, a threshold, and a change. If none of those exist, the chart is theater. I use this piece as a test: what will we do differently this week if the number moves?
Read the WIRED original for the reporting. This page is the working rule I pulled from it.